Find the “Right Solution” for the Client (custom fit)
When a client approaches you with a problem and leads you down the path of what they think the possible solutions are, it is always wise to back-up and see if there are alternative solutions.
Your SALT Partner, or YSP, is always looking out for the best interests of the client, in search of the most practical and cost-effective (legal) solution. In addition, YSP does not attempt to sell a “cookie-cutter” pre-packaged solution because his or her firm is pushing the product. YSP does not put his or her firm’s sales goals ahead of providing the “right solution” for the client.
In other words, put yourself in the client's shoes. Think from their perspective and tell them what you would do if you were them. Isn't that what the client wants?
What do you think?
Please leave a comment or send me an e-mail with your thoughts. Thanks.
Click on the following links to access the first 4 best practices:
Greatest SALT Consultant: Part 4
Greatest SALT Consultant: Part 3
Greatest SALT Consultant: Part 2
Greatest SALT Consultant: Part 1